Shipping & Exchange Policy

  • Orders are shipped Monday through Saturday, normally within 24-48 hours of your order. Items will be insured throughout shipment.

    Free shipping on all domestic orders.

    We offer shipping outside of the US for a flat rate of $200.

    Customers shipping to non-US addresses are responsible for all duties and taxes which may be incurred. If you have questions about what these may be, please contact your local customs agents.

    Shipping costs on returned items must be paid by the customer.

  • Do you accept returns? What is your return policy?

    Returns are available for store credit. Please contact us within 48 hours of receiving your item to discuss returns.

    Do you accept exchanges? What is your exchange policy?

    Exchanges can be made with any price difference returned as store credit. Please contact us within 48 hours of receiving your item to discuss exchanges.

  • I received the wrong item(s). What should I do?

    If you received the incorrect item or order, please contact us with your name and order number and we'll work to correct the error asap.

    What if something was damaged during shipment?

    We understand items are sometimes damaged while in transit. Please contact us within 48 hours of receiving your shipment and we'll work with you to resolve the issue asap.

    One of my pieces broke, do you offer repairs?

    Contact our team here with a description (and, if possible, a photo) and we'll chat repair options with you.